12 months Limited Warranty

We warrant, to the original consumer purchaser, each new TyreDown™ to be free from defects in material and workmanship under normal use and services when fitted correctly for a period of 12 months from the date of purchase. Motorcycletiedownpro.com agrees to repair or replace, as its option any defective TyreDown™ provided that it is returned with postage prepaid and with proof of purchase date to Motorcycletiedownpro.com.This warranty does not cover damage resulting from accidents, misuse or abuse or lack of reasonable care of the product. THE PURCHASER’S ATTENTION IS DRAWN TO RIGHTS THEY MAY HAVE UNDER THE TRADE PRACTICES ACT 1974 (CTH) and similar Australian State and Territory legislation which cannot be excluded. Subject to those non-excludable rights and provisions under the above warranty, Motorcycletiedownpro.com will not be liable for any injury to persons or damage to property or for any special direct or indirect or consequential loss or damage whatsoever and whether as a result of negligence or fault on the part of Motorcycletie.com or its servants, agents, suppliers and contractors or otherwise arising out of or resulting from, whether directly or indirectly, the use, installation or maintenance of the TyreDown™ and any warranties or representations are excluded unless given by Motorcycletiedownpro.com in writing.

Privacy Policy

We are an anti spam site and we will not spam our customers ever and only reply to requests for information. No financial information is kept on site hence the use of PayPal as our preferred payment option. Customers information such as contact details are not past onto anyone or any organisation.

Damaged Merchandise:

All merchandise is carefully inspected and packed before shipment is made to you. If any packages are missing or damaged, be sure to note this on your statement. If you notice concealed damage after the driver has left, keep all the packing materials and call the freight carrier. Damaged shipments from handling must be claimed with the freight carrier. Ask them to return and inspect the damage so that you will be able to file a claim. We are not responsible for damage caused by the freight carrier.

Return Merchandise Policy:

You may contact us by e-mail at support@motorcycletiedownpro.com or call 61 2 97098768
(Mon - Fri. 10:00am - 4:00pm, AEST) with questions regarding returning merchandise.

Postage will not be refunded. No packages will be accepted without prior authorization by Motorcycletiesdownpro.com

If a return is authorized by Motorcycletiesdownpro.com:

1. Return the item to the address given to you
2. Write the Return Authorization Number on the box
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped with a value of over $100.00 should be insured. We are not liable for returned merchandise that does not reach Motorcycletiesdownpro.com. We will notify you via phone, mail, or e-mail of your refund once we have received and processed the returned item. You can expect a refund, in the same form of payment you used to make your purchase, within 5 to 10 business days of our receipt of your return. Please note that we can refund shipping costs only if the return is a result of our error.

Please note the following terms and conditions that you accept when ordering from us: Motorcycletiesdownpro.com ships world wide.

1. We do not ship to PO Boxes
2. All orders are shipped UPS Ground unless otherwise specified
3. Please allow 7-10 business days from your purchase date for your order to arrive
4. Motorcycletiesdownpro.com is not responsible for undeliverable addresses or incorrect recipient names and addresses

Payment Options

PayPal Shipping and handling charges per address apply as follows:

1. Prices are subject to change without notice. We reserve the right to correct typographical and printing errors. We have done our best to ensure that all information on this site is accurate and up-to-date. Errors and omissions occasionally occur and are subject to correction. We apologize for any inconveniences this may cause.
2. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. The limit of our liability is the replacement cost of any item you purchase from us.